Empowering Peer Support with Purpose-Built, Data-Driven Insights.

A secure platform designed for Mental Health First Aid and peer support programs.
Give your supporters the tools and care to continue making a difference, safely.

ByMindSide peer support dashboard displayed on laptop and phone, showing interaction data and reporting features

Support for the people who support your people.

Leverage technology and data to elevate the experience of your peer supporters.
Put their safety first, so that they can better support others.

Prioritise Peer Supporter Wellbeing

  • See the workload your peer supporters and Mental Health First Aiders are currently handling.

  • Set thresholds to flag concerning patterns - like repeated high-risk topics or excessive support load, and receive alerts before burnout risks escalate.

  • Instantly view availability and breaks to help encourage healthy boundaries.

  • Automate the scheduling of supervision and wellbeing checks via your Employee Assistance Provider.

Dashboard showing peer support interactions and issue types, used to monitor supporter wellbeing and burnout risk

Enhance Connection and Confidence

Help maintain boundaries
Identify recurring support themes and gently prompt peer supporters when it’s time to refer someone to professional help, while preserving absolute confidentiality.

Facilitate knowledge sharing
Help peer supporters connect, share useful resources and learn from each other’s experiences.

Encourage supervision and training
Proactively prompt supervision check-ins and flag areas where professional development could benefit your peer supporters.

Data that makes a difference

Give your Peer Supporters and Mental Health First Aiders the backing they deserve with insights that strengthen support and improve program effectiveness.

  • Spot where staff are struggling with de-identified peer support data, all while maintaining confidentiality

  • Pinpoint areas where recruitment or additional peer support and MHFA training is needed

  • Track key interaction trends to spot emerging issues, make informed, data-backed decisions, and shape future wellbeing plans.

Dashboard view showing interaction trends and insights from peer support data, including issues tracked and staff engagement levels

Cloud-based and accessible on any device.
Designed with simplicity, safety, and scale in mind.

Simple, Secure Technology. Built for Purpose.

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Secure and Confidential
De-identified data ensures privacy and no one can see who your peer supporters are supporting. Ever.

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Globally Local
Hosted in Australia and around the world, meeting local data sovereignty and privacy standards wherever you operate.

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Fully customisable
Get the insights that matter most with tailored data inputs, categories, and reports to reflect your program’s unique needs.

Integrate with your Employee Assistance Program (EAP)

Remind peer supporters to attend supervision and wellbeing checkups
and correlate peer support reporting data with the data from your EAP.

Not sure where to begin?
That’s okay. We will help you get started.

Leadership training
Training leaders to address risk factors in the workplace and establish safe and enduring mental health strategies.

Peer Support training
Partnering with psychologists and EAP providers to deliver peer support training that’s practical, safe, and evidence-informed.

Mental Health First Aid training
Nationally licensed instructors deliver trusted, evidence-based MHFA courses to build confidence and early intervention skills.